At RAF UNION, your privacy and the security of your personal information are very important to us. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our cooperative—online or offline.
By joining RAF UNION or using any of our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Full name
- Contact details (phone number, email, WhatsApp, etc.)
- Date of birth and gender
- Location/address
- ID verification documents (e.g., national ID, voter card)
- Bank or payment details (for disbursement and trust fund tracking)
b. Transactional Data
- Contributions to trust funds
- Participation in programs or events
- Earnings and withdrawals
- Loan or grant applications
c. Technical Data
- Device information
- IP address
- Usage of our website or platform
- Cookies and browsing data (when applicable)
2. How We Use Your Information
We use your data for the following purposes:
- To register and manage your membership
- To process trust fund contributions, grants, and earnings
- To assign personal trust fund managers and support you better
- To communicate cooperative updates and opportunities
- To offer personalized training, advisory, and benefits
- To ensure compliance with cooperative policies and laws
- To improve our services, programs, and platforms
3. How We Protect Your Data
We implement multiple security layers to protect your information, including:
- Secure cloud-based systems
- Encrypted databases and secure passwords
- Access control—only trusted staff and administrators can view sensitive data
- Routine audits to identify and eliminate risks
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties. However, we may share limited data:
- With affiliated partners involved in processing trust services
- With legal authorities if required by law or for fraud prevention
- Internally within RAF UNION for administrative and support purposes
5. Your Rights as a Member
You have the right to:
- Access and review your personal data
- Update or correct your information
- Request deletion of your account or data (unless legally required to retain it)
- Opt-out of marketing communications at any time
6. Cookies & Website Use (If applicable)
If you use our website or digital platforms, we may collect cookies and browsing data to improve your user experience. You can control cookie settings in your browser.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory requirements.
8. Protection of Minors
We do not knowingly collect data from individuals under 18 without guardian supervision. Guardians must manage accounts for minors and are responsible for their privacy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All changes will be communicated via email, WhatsApp, or posted on our platform. Please review it regularly.
If you have any questions or want to make a request regarding your personal data, please contact us at: reapagrovest@gmail.com or info@rafunion.org
+234-0701 610 9946
